Requesting a Family Doctor

Lumino Health is an online platform helping you find a health professional anywhere in Canada. Based on where you live and the kind of care you are looking for, it allows you to identify professionals that match your needs. You can review the doctors' profiles to find out if they are taking new patients.

Alberta Find a Doctor is a user-friendly online platform created to help you find nearby clinics, family doctors, nurse practitioners or health teams accepting new patients.

To find a family doctor, follow these steps:

1. Go to the Alberta Find a Doctor website.
2. Search by location:
   • Enter your address, postal code, or the city where you live.
   • Click on "Find" to launch the search.
3. Refine your search by language:
   • Once you get initial results, use filters to select your desired language from those listed.
4. Check for availability:
   • The results will show you clinics and professionals accepting new patients.
   • Note that availability may be limited according to your location.
5. Contact the clinic:
   • Once you identify a clinic or professional, contact them directly to confirm their availability and make an appointment.

Please note:

• Because of high demand levels in certain regions, there may be few professionals taking new patients. If your initial search does not yield results, think of widening your search criteria or trying again later.
• In this online platform, information about professionals who are taking new patients is regularly updated, but we recommend contacting clinics directly to confirm their availability.
• If you need help to find a health professional, you can dial 811.

Visit the Health Connect Registry to be matched to a family doctor or nurse practitioner in your community.

You can register (or register a member of your family) online. 

If you wish to register in a language other than English, you can dial 811.

If you are d/Deaf or hard of hearing, you can use the video relay service.

Family Doctor Finder is Manitoba Health's online platform helping people find a family doctor or a nurse practitioner in their community.

To find a family doctor, use the following steps:

1. Go to Family Doctor Finder.
2. Select:
   • "Myself Only" if you're looking for a doctor only for yourself, or
   • "Myself and Other Person(s)" if you need a doctor for yourself and other members of your family, or
   • "For Someone Else Only" if you are placing a request on someone else's behalf.
3. Fill out the required fields, including your personal identification number (PIN), first name, last name, sex, date of birth, email address and phone number.
4. Select your preferred official language.
5. After completing all the required fields, submit your application.
6. The program will put you in touch with a family doctor or nurse practitioner in your community.

Please note:

If you prefer direct assistance, you can contact the program by phone at 204-786-7111 (or free at 1-866-690-8260), Monday through Friday, 8:30 am to 4:30 pm.

If you do not have a primary health care provider, the online platform NB Health Link can help you access temporary medical services while you wait to be permanently matched to a family doctor or nurse practitioner.

To register, follow these steps:

1. Go to NB Health Link.
2. Make sure meet the eligibility criteria:
   • Not having a primary health care provider (doctor or nurse practitioner).
   • Living in New Brunswick and having a valid Medicare card.
   • Checking the expiry date on your Medicare card to make sure it is not expired.
3. Fill out the required fields, including your contact details, your Medicare card number, and any other relevant information.
4. Indicate your preferred language for communication purposes.
5. Submit your application:
   • Once you complete the form, submit your application.
   • You will receive a confirmation over the next few weeks, informing you about your status: either you will be registered on NB Health Link, or you will be placed on a waitlist, depending on current capacity in your region.
6. If you are registered on NB Health Link, you will receive a welcome kit with instructions to make an appointment and access services.
7. Once you are registered, you can make appointments with a health professional by contacting NB Health Link:
   • Call 1-833-354-2300 (Monday through Friday, 9:00 am to 4:00 pm).
   • Online: at the patients' portal available on the website.

Please note:

• Depending on the region where you live, you may be placed on a waitlist until there is increased capacity.
• NB Health Link offers services in English and French. Indicate your preferred language for communication and service purposes.
• Make sure to update your contact details so you can receive communications about registration and how to access services.

Patient Connect NL is a list of persons who don't have a primary health care provider. It serves to connect you with a family care team, family doctor or nurse practitioner as soon as one becomes available in your area.

To register:

1. Go to Patient Connect NL.
2. Enter your postal code and click "Next".
3. Fill out the required fields, including your first name, last name, gender, date of birth, Medical Care Plan (MCP) card number, phone number and address.
4. Consent:
   • Read the consent statement for collection and use of your personal information.
   • Click on the box to indicate your consent.
5. Submit your application:
   • Once you complete all required fields and indicate your consent, click on "Submit".
   • A confirmation message will pop up with a reference code.
   • If you provided a valid email address, you'll also get an email confirmation.

Please note:

• If you wish to register your family members (for instance, your children or spouse), you must provide their personal information and their MCP card number. Use your reference code to link together all your family members. The system will match them to the same health care provider.
• While you wait to be matched to a family doctor:
  • If you need immediate care or are experiencing a mental health crisis, call the NL HealthLine: dial 811 to talk to a registered nurse or nurse practitioner.
  • In an emergency, go to your nearest emergency service or dial 911.
• If your contact details change, please call 1-833-913-4679 to update your information.
• You can register by phone: dial 1‑833‑913‑4679 (free).
• The website also takes sign language calls via video relay (VRS).

To be matched to a family doctor, visit or call Yellowknife Primary Care:

Yellowknife Primary Care
4915 48 Street
Yellowknife, NT X1A 1N2
Phone: 867-767-9294

For Francophone persons, the Réseau TNO Santé has created a practical guide to access health services in French.

Need a Family Practice Registry is a website that helps you find a primary health care provider (family doctor or nurse practitioner) in your community.

To register, follow these steps:

1. Go to Need a Family Practice Registry.
2. Click on "Register/Update" to start your registration.
3. Fill out the required fields, including your name, date of birth, address, phone number and Nova Scotia Health Card number.
4. Once you complete all the required fields, submit your application. You will receive a confirmation.
5. The registry will match you to a nearby primary health care provider, according to the language of your preference.

Please note:

• Wait times to be matched to a primary health care provider may vary according to availability in your area.
• In the meantime, you can access virtual primary health care services via VirtualCareNS. You can get more information in this guide under Walk-in Clinics, Community Health Centres and Francophone Health Networks.
• If your contact details change after your register, you should update your information online or by calling 811.
• If you prefer to register by phone or if you don't have a provincial health card, you can call 811, Monday through Friday, 10:00 am to 6:00 pm.
• If you register another person, for instance your children, make sure to have their information handy to complete the application on their behalf.

The Find a doctor of nurse practitioner platform helps you find health professionals who are taking new patients.

To register for a family doctor, you have two options:

Option 1: Check for availability of a family doctor or nurse practitioner:

1. Go to Find a doctor or nurse practitioner.
2. Use the College of Physicians and Surgeons of Ontario's search tool:
   • Click on the College of Physicians and Surgeons of Ontario's doctor search page.
   • Under "Type of Doctor", select "Family Doctor".
   • Use filters to indicate your location and select your preferred language.
   • A list of family doctors in your area will show up.
   • Get in touch with the listed doctors to ask if they are taking new patients.

Option 2: Register at the Health Care Connect program:

1. Go to Health Care Connect.
2. Check the eligibility boxes:
   • Make sure you're not already registered with a primary health care provider.
   • You must have a valid Ontario Health Insurance Program (OHIP) card.
3. Register for the program:
   • By phone: dial 1-800-445-1822 to talk to a representative. Service hours are Monday through Friday, 9:00 am to 5:00 pm.
   • Online: select the option "Register Online" to submit your information, after checking all the boxes that apply to you.
4. After registration:
   • A nurse, called a Care Connector, will be assigned to help you find a health care provider in your region.
   • Your Care Connector's contact details will be mailed to you after you register.
   • Although Health Care Connect facilitates your search, it does not guarantee that a primary health care provider will be found.
   • We recommend that you pursue your own search at the same time.
   • Inform your Care Connector if your address changes, if you find a provider, or if there's any change in your health needs.

Please note:

• The availability of family doctors or nurse practitioners may vary from one area to another.
• Francophone doctors: availability may also vary across regions in Ontario. While these tools make searching easier, we recommend you contact professionals directly to confirm they can provide services in French.
• Make sure the contact details and postal address associated with your health card are up to date to simplify your registration and matching process.

Register at the Prince Edward Island Patient Registry to be matched to a family doctor or nurse practitioner in the province.

Follow these steps:

1. Go to the PEI page Find a Family Doctor or Nurse Practitioner.
2. Fill out the online application form.
   • Personal information: indicate your first and last name, full address, phone number, and a valid email address.
   • Provide your date of birth.
   • Enter your Prince Edward Island health card number.
   • Select your preferred language for communication purposes.
3. After you fill out all the required fields, click on "Submit" to send in your application.

Please note:

• You can register:
  • If you live in Prince Edward Island, have a valid provincial health card, and don't have a family doctor or nurse practitioner, or
  • If you recently moved to the province and you wish to find a primary health care provider in your new area.
• It will take you roughly 15 minutes to complete the form, depending on the number of people you register.
• Patients are matched to a health professional in chronological order. The PEI Patient Registry will communicate with you when a primary health care provider becomes available in your area.
• For any questions or to update your information, contact the Patient Registry at 1-855-563-2101 (free). You can also dial that number to register.
• To get help in person, go to one of the Access PEI offices.

You must have permanent resident status to be able to make an application.

The Quebec Family Doctor Finder helps you get a family doctor or a nurse practitioner specializing in frontline health care. The service is offered by the Régie de l'assurance maladie du Québec (RAMQ), the Quebec health insurance board.

To register, follow these steps:

1. Go to the page Quebec Family Doctor Finder.
2. Make sure you meet the following eligibility criteria:
   • Not having a family doctor or a nurse practitioner specializing in frontline health care.
   • Having a valid Quebec health insurance card (RAMQ card).
   • Living in the province of Quebec, at the address registered at the RAMQ.
   • Not residing in the regions of Nunavik or Terres-Cries-de-la-Baie-James (as the family doctor finder is not available for those areas).
   • Age: 14 years or older. A person who is 14 or older can register a person younger than 14.
3. Start your registration:
   • On the Family Doctor Finder page, click on "Start" to access the registration form.
   • Have your health insurance card handy so you can provide the required information.
   • Fill out the form, providing your contact details and describing your health status.
4. Submit the application:
   • Once you complete the form, submit your application.
   • You will receive a confirmation.

You can also search on your own for doctors or medical clinics that can take new patients.

Please note:

• Wait times vary according to the availability of frontline health care providers in your area. A health professional will contact you as soon as they can take you as a patient.
• If your contact details or your health status change, you should update your registration. That will ensure that a health professional can contact you when your turn comes up.

To get a family doctor in Saskatchewan, you should directly contact one of the health professionals listed by the province, including doctors, specialist physicians and surgeons. You can also find a Francophone doctor if you need French-language services.

The Yukon government program Find a Primary Care Provider matches you to a primary health care professional who can take new patients.

To register, follow these steps:

1. Go to the program's page: Find a Primary Care Provider.
2. Make sure that you meet the eligibility criteria.
   • Living in the Yukon – in Whitehorse or surrounding areas.
   • Having a valid card from the Yukon Health Care Insurance Program (YHCIP).
   • Not having a primary health care provider.
3. Prepare the required information.
   • Make sure the address on your YHCIP card is up to date. If needed, contact Insured Health Services to update your personal information.
   • Have your YHCIP card handy to provide the information requested during registration.
4. Fill out the registration form.
   • On the program's page, click on the link to the online registration form.
   • Provide your personal information, including your name, address, phone number and YHCIP card number.
   • Indicate your preferred language for communications.
5. Submit the form.
   • After completing all required fields, submit the online form.
   • You will receive a confirmation of registration via email or phone.
6. Once the application has been submitted.
   • Wait times depend on the number of providers in the program and the number of people waiting.
   • Once matched, you and your provider will be notified by mail or email.
   • Take this notification with you to your first appointment with your new primary health care provider.

You can also apply by phone by dialing 867-667-5209 or 1-800-661-0408, extension 5209.

To track your application or for other information, you can email the health service at yukon.healthcare@yukon.ca Monday through Friday, 8:30 am to 5:00 pm.