Accessible Transit

Edmonton

The Dedicated Accessible Transit Service (DATS) is the accessible transit service for people with a mobility impairment and special needs. It provides safe and reliable transportation to people who can't use regular public transit. The webpage explains the eligibility criteria, and how to register and book your trips. It also provides information about available transit options and planning resources for accessible transit services.

Calgary

Calgary Transit Access offers information about the accessible transit service for people with specific mobility needs. The service helps those who can't use regular public transit given their physical or cognitive limitations. You will find the eligibility criteria, how to register, the types of accessible vehicles available, and your options to plan and book itineraries.

Stony Plain

The City of Stony Plain offers information about public transit services, including itineraries, schedules, and accessible transit services for people with disabilities. It also offers details about rates and resources to plan trips using public transit.

Vancouver

The City of Vancouver offers information about accessible transit solutions adapted to the needs of people with mobility impairments, including buses, trains, and other accessible public transit services.

There is information about access ramps, priority seating, and specialized transit services. You will also find details including terms and conditions, rates, and planning tools for accessible itineraries.

Other cities

For all other cities in British Columbia, this BC Transit webpage introduces the handyDART service. It's a door-to-door accessible transit service for people with disabilities. You will find information about eligibility criteria, rates, and how to register and book your trips.

Winnipeg

The Winnipeg Transit Society provides an accessible transit service to people with physical or cognitive limitations who can't use the regular public transit system. It allows you to travel within the city according to your specific needs. You will find detailed information about eligibility, schedules, rates, how to apply and book your trips, and other resources. 

Brandon

Brandon Access Transit responds to the mobility needs of people with functional limitations who can't use regular public transit.

You will find information about eligibility and how to register. Other details include service schedules, rates, and booking options. Download more information about the forms you need to complete and how to register.

Other cities

For all other cities in the province of Manitoba, visit the 211 Manitoba website, where you will find contact details and how to apply for accessible transit.

Fredericton

You can register for the accessible transit service. The corresponding form must be completed by yourself and a health professional. Then, you can mail the completed form and required documents to the following address:

City of Fredericton

Public Transit Division 

470 St. Mary's Street

Fredericton (New Brunswick), E3A 8H5

You can also email the completed form and supporting documents to transit@fredericton.ca.

For further information: 

• Call 506-460-2020, or

Visit the Fredericton accessible transit webpage.

Moncton

Community and private organizations offer accessible transit services at low fees. You can access the list of providers as well as information on how to register and book your trips at:

• New Brunswick Community Transportation, and
• The Wheelchair Guy.

Saint John

Saint John Accessible Transit provides detailed information about the accessible transit services for people with physical limitations or special mobility needs.

St. John’s and Mount Pearl

GoBus Accessible Transit is an accessible transit service offered by Metrobus. The GoBus webpage provides key information for people with specific mobility needs.

For information

Accessible transit is only available in the city of Yellowknife. However, the Northwest Territories government offers a medical transportation service if you need to go to a health facility.

The Ministry of Health and Social Services offers a guide of services, programs and resources available for people with disabilities. It includes useful information about medical transportation (pages 3 and 4).

Yellowknife

YATS (Yellowknife Accessible Transit System, now called YK FLEX) is an accessible transit service run by the Northwest Territories Council of Persons with Disabilities.

For further information: 

Visit the YK FLEX webpage. 

Halifax

"Access-A-Bus" by Halifax Transit is the accessible transit service of the Halifax regional municipality. Visit the Halifax Transit website for information about the program, its eligibility criteria, how to register, and terms and conditions.

If you need French translation or interpretation support, call 311 and dial 5 to talk to an agent and request such services. Interpretation services are free of charge.

Cape Breton

The Cape Breton Regional Municipality (CBRM) offers information about the Handi-Trans Service, an accessible transit service for people with mobility impairments. The service is accessible by reservation. It offers vehicles equipped for wheelchairs, allowing for safe and comfortable trips in the context of daily needs such as medical appointments or community activities.

For further information:

Visit the Handi-Trans webpage.

Unfortunately, accessible transit is not available in Nunavut yet. 

People with disabilities' advocacy movements continue to strive for improvements to access to services.

Toronto

Wheel-Trans is an accessible transit service offered by the Toronto Transit Commission (TTC). It is designed for people with physical or cognitive limitations. The Wheel-Trans page explains the eligibility criteria, how to apply, and service options

Ottawa

Para Transpo is an accessible transit service offered by OC Transpo. It is for people with disabilities who can't use regular public transit. The Para Transpo page details eligibility criteria, how to register and book your trips, and available services.

Mississauga

The Mississauga Halton Healthline provides information about transit services for people with disabilities. You will find eligibility criteria, contact details, and the types of services offered, such as for medical appointments or other essential trips. The site is available in various languages, including French.

For information

Prince Edward Island's Immigrant & Refugee Services Association (IRSA PEI) provides information about transit services for people with disabilities. It describes support programs, eligibility criteria, and useful contact details to access these services.

Summerside and Charlottetown

The 211 service can help you find transportation for medical purposes. Review the eligibility criteria and contact details for accessible transit services in the province. It is a valuable resource to identify mobility options adapted to your needs.

The Designated Parking Permit Program is administered by ResourceAbilities. The permits are issued to people for whom it would be seriously difficult or dangerous to walk more than 75 meters. 

To request a permit, you must provide a written certification from your doctor and complete an application form. There is a fee for this service. The permit is valid for one calendar year. Temporary permits are also available. 

Find out more about how to apply. 

For further information:

• Charlottetown

Email: shelley@resourceabilities.ca

Phone: 902-892-9149

• Montague

Email: teresa@resourceabilities.ca

Phone: 902-838-5878

• Summerside

Email: chantel@resourceabilities.ca

Phone: 902-436-9259

For information

Most transit societies in different cities in the province offer accessible transit services for people with disabilities. Visit the website of your city's transit society to search information about local accessible transit.

Quebec

The Réseau de transport de la Capitale (RTC, Capital City Transit Network) includes the Service de transport adapté de la capitale (STAC, Capital City Paratransit Service). The STAC webpage describes the eligibility criteria, explains how to apply, and lists the required documents.

Montreal

The Société de transport de Montréal (STM, Montreal Transit Society) includes the Service de transport adapté de Montréal (STAM, Montreal Paratransit Service). The STAM webpage describes the eligibility criteria, explains how to apply, and lists the required documents. 

Saguenay

The Société de transport de Saguenay (STS, Saguenay Transit Society) includes the Service de transport adapté de Saguenay (STAS, Saguenay Accessible Transit Service). The STAS webpage (available only in French) describes the services offered to people with disabilities, explaining the eligibility criteria and how to register.

Saskatoon

Access Transit is Saskatoon's accessible transit service for people with disabilities. The Access Transit webpage explains eligibility criteria, how to book a trip, and the policies and options offered for safe and accessible travel in the region. Information is provided in several languages, including French.

Regina

The City of Regina accessible transit service for people with disabilities is a shared service offered by reservation to respond to the users' diverse needs. Visit its website for eligibility criteria and how to apply and book your trips.

Moose Jaw

The city of Moose Jaw offers the Paratransit accessible transit service for people with disabilities. The Paratransit webpage provides information about service operations, eligibility criteria, schedules, and booking procedures. The website information is available in various languages, including French.

Whitehorse

The City of Whitehorse is the only town in the Yukon territory that offers accessible transit. The City of Whitehorse website describes the options available to people with disabilities. It also indicates eligibility criteria and how to register and book a trip.